TPD Claims Survey
The University of Sydney is conducting research on employability assessment (EA) of TPD claims. As part of this study, insurance rehabilitation advisors collaborated with the University to produce an online survey.
Who can complete the survey?
The online survey takes about 15-minutes and is available to claims managers, team leaders, technical claims teams, and, importantly, to claims assessors – essentially all those who read employability assessment reports as part of managing TPD claims.
The survey is voluntary and totally anonymous. All responses are unidentifiable and results will be aggregated. The survey is ethics-approved by the University of Sydney.
Purpose of survey
- To improve EA’s based on claims feedback on content, quality and process
- To improve claims assessors experience of EA
- To help achieve timely and fair decisions on TPD claims
There are a few days left to have your say
You can still make a difference in how we report employability in TPD Claims by completing the survey on the link below:
THANK YOU to all those who have made the survey a great success…Watch for preliminary results in RiskeBusiness next year.
Margaret Black
PhD candidate, The University of Sydney
0405 384 697 or mbla3044@uni.sydney.edu.au