CEO Corner – Summer 2017

It’s hard to believe that we are almost at the end of 2017! I’ve taken this note from the annual report and updated it. It’s been a highly productive year full of much activity. We kicked off in January 2017 with our first Executive leaders lunch where we explored ALUCA’s high level strategy and results from the end of year member surveys.

The results from this research were reviewed in detail at ALUCA’s planning day In February in conjunction with ALUCA’s strategic goals around our 5 strategic pillars. The insights were helpful in informing our key strategic project priorities for the year in addition to all of our regular activities.

I am pleased to report we have delivered on all of these key strategic initiatives over the course of the year, as outlined in further detail  in the main body of the report. However at a high level they include – a comprehensive revamp and relaunch of the ALUCA website, the development and release of ALUCA’s best practice Underwriting, Claims and Rehabilitation capabilities framework, a major update, refreshment and relaunch of ALUCA ‘s accreditation and CPD program, the launch of an Executive Leaders Forum for the most senior Underwriter and Claims Heads, the launch of a student membership category,  holding ALUCA’s first Roadshow in February at ANZ/OnePath’s Sydney offices, the launch of ALUCA webinars, refreshing and relaunching ALUCA’s social media platforms, and forging greater links with other industry bodies both here and overseas. These initiatives are just a few of the many ways we support our members and stakeholders.

You will see in the table of events for the year that we have held more events and activities ( 36 for 2017) than ever before.

Membership levels have gone from strength to strength with our highest recorded levels of 1613 ( uop from 1575 at the time of finishing the Annual Report!) – even more remarkable for a non conference year.

A huge and sincere thanks to our many Subgroup volunteers and other volunteers including Michael Reid, the Editor of RiskeBusiness  – they have worked tirelessly to provide an impressive program of content and events. Their passion and dedication to the ongoing education and professional development of not just ALUCA members but the industry is inspiring as is the support of our sponsors. Thank you to all of them for their ongoing support and contribution to enable us to do what we do.

It has been and is a real delight to work with ALUCA’s committed Board. A heartfelt thanks to all of them for the last 12 months who all provided countless volunteer hours to ALUCA.  I’d like to acknowledge, in particular, the support of the our hard working Chair Jim Welsh whose passion and enthusiasm for ALUCA and the industry is infectious  Thanks also to Pat Chew and TAS, ALUCA’s Secretariat, our marketing interns Danielle Pettit and James Dommett, and talented designer Nicole Pettit and ReB designer Jamie for all of their great work and input.

It’s been such a great pleasure to get to meet so many members at ALUCA events this last year. Thank you for your support of ALUCA and taking time out of your busy lives to invest in your ongoing professional development – and connecting with fellow ALUCA members.

It is an incredible honour to be CEO of such a dynamic member industry Association. We all have much to be proud of as an industry that is going through a lot of change but is such a large part of the fabric of society. I’m looking forward to the next 12 months as we continue to move forward to create an even stronger industry and a member industry association.

Here’s wishing you and your loved ones very warm seasons greetings and here’s to an amazing 2018. Look forward to seeing you all in 2018.

Warmest regards,


PS A reminder that annual renewals for ALUCA’s membership is now due and don’t forget to gain recognition for your Life insurance experience and educational qualifications with our new CPLI accredited membership program and member upgrade offer.

Amanda McKernan

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