CEO Corner – Winter 2018

Much has happened at ALUCA this last quarter with ALUCA’s inaugural Awards night at the end of May, as well as in the broader Life Insurance market with the final report, released at the end of March, from the Parliamentary Joint Committee (PJC)  on Corporations and Financial Services for the Life Insurance Industry which made a number of unanimous recommendations.

It’s important to remember though that whilst the life insurance industry faces these unprecedented challenges that Life insurance continues to play a vital role in Australian communities, providing financial protection to those policyholders in need.   To this point, if I can quote from some of ALUCA’s Life Insurance Excellence Awards judges from outside of the industry who were  moved by many of the stories shared in the nominations for ALUCA’s Life Insurance Excellence Awards

  • ” There is a true purpose to this industry. Dealing with people’s lives at a time of need”
  • ” It really opened my eyes up to the real human side of the industry. I was moved by many of the stories showing how people go out their way to help and support their customers in times of need

Thank you to all who contributed to ALUCA’s Life Insurance Excellence Awards. The awards were designed to recognise and celebrate the value that great Life Insurance underwriting, claims, rehabilitation and service providers create.  Despite all of the distractions in the industry we received 80+ nominations across all award categories – although only 4 each for both of the Underwriting award categories!  You can read more about this, the judging process and the full Award finalists and winners in the awards article in this edition of ReB.

The Awards night itself was very memorable with such positive feedback from all who attended. Our guest speaker Pr Ron McCallum was inspiring and insightful and really helped set the tone of excellence for the whole night. The MC, ABC medical Reporter, Sophie Scott did a fantastic job of interviewing all award winners and keeping us on time. She also commented how very impressed she was by the whole night.

On behalf of ALUCA thank you for joining us for an evening where we were able to celebrate all of the incredible talent in the Life Insurance industry and the achievements each and everyone has made. Congratulations to all of the award finalists, winners and entrants. Everyone should feel incredibly proud of the enormous and positive difference we make to the communities we all serve. ALUCA’s Life Insurance Excellence Awards for 2019 will be held in Melbourne and nominations will open up in November this year.

Following on from last years ALUCA’s first invitation-only  Executive Leaders Forum at Sydney’s Taronga zoo hosted by our platinum sponsors, this years Forum will be held in the beachside Melbourne suburb of St Kilda. A huge thanks to all of the Platinum sponsors again for their support and all of ALUCA’s sponsors for their ongoing contribution.

A reminder to  register for ALUCA’s biennial conference being held in Hobart from Oct 11- 13th. Places are filling fast so make sure you don’t miss out.  The conference theme is Innov18 – life changing. The theme is very relevant as the life insurance industry looks to make a fundamental shift from being a risk- and process-based business to one oriented around digital capabilities, data and insights, and one where digital plays a critical role in customer engagement. Developments in analytics, wearable devices, connected health, and artificial intelligence will increase the breadth of insights that can be generated. Hear about this and more at the conference which qualifies for ALUCA CPD points. You can read more about this in the ALUCA awards article – click here.

Finally don’t forget applications for the 2018 ALUCA TurksLegal Scholarship are now open and close on September 2nd!  Entries opened on July 2nd. Read more about this here.

I look forward to catching up with you all at an ALUCA event very soon or connecting via ALUCA’s social media platforms – click here

Amanda McKernan

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