CEO Corner – Summer 2018-19

Happy New Year! Hope you and your loved ones have all enjoyed a wonderful Christmas filled with much love, laughter and joy  and here’s to a great 2019.

Welcome to the summer edition of ReB.  We live in interesting times or in the words of Robert Kennedy “All of us might wish at times that we lived in a more tranquil world, but we don’t. And if our times are difficult and perplexing, so are they challenging and filled with opportunity.”  This sentiment was echoed in many of the talks that I attended at the ALUCA end of year events in both WA and NSW.  In NSW members enjoyed a timely session on resilience with former Wallaby legend David Campese. The event was opened by Andrew Gill, Managing Director at Pacific Life Re as well as ALUCA’s Chair and NSW Chair.  They each talked about the challenges the industry has faced throughout 2018 and the need for us all to continue with a strong customer focus, renewing the community’s attention on the social and economic good that the life insurance industry provides.

This is something important for us all to reflect on as we move into 2019 as well as the critical importance of the ongoing education and professionalism of the industry.  ALUCA’s Life Insurance Competency framework and Certified Professional Life Insurance (CPLI) program helps in this regard by setting a strong benchmark for professional standards for Life Insurance Underwriting, Claims and Rehabilitation professionals and enables ALUCA and its members to respond to the changing landscape of our industry.

I’m pleased to share that work has continued on ALUCA’s Life Insurance Competency framework, led by life member Tony O’Leary,  to ensure it remains up to date and relevant (along with the CPLI program) for professional Underwriting, Claims and Rehabilitation professionals working in Life Insurance.  As a members’ association run by members for members, we have not only first hand, inside insights into the issues facing our industry every day, but understand the professional development needs of those within it.  Make 2019 the year that you invest in your professionalism and ongoing education by becoming an accredited ALUCA member who can be proud to use the post-nominal’s, Certified Professional Life Insurance (CPLI) that shows your commitment to your continuous professional development.

Other important news is that a working party in respect of the Life Insurance underwriting and claims considerations coming out of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry is being set up and chaired by Tony O’Leary, Life Member of ALUCA. The Royal Commission is due to hand down its report by 1 February 2019 thus the bulk of the Working Party’s tasks will need to be performed in February 2019. You can read more about this in this edition of ReB.

I’d like to take this opportunity to provide a heartfelt thanks to all of our hardworking and dedicated  volunteers who are central to the ongoing success of ALUCA. I’d also like to thank our sponsors for their ongoing support and each and everyone of you for taking time out of your busy lives to be part of ALUCA in 2018 whether that was attending a state seminar, national Awards night, national conference, Leadership or Medical Forum, becoming accredited , reading ReB, attending a webinar, submitting a scholarship paper , taking part in our research and showing your support  for your member industry association. Thank you.

Once again I’d like to wish you and your loved ones a very happy 2019.

Warmest wishes,

Amanda McKernan

PS Don’t forget to renew your ALUCA membership for 2019 due on Jan 1st, 2019!

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