Chatter From The Chair – Autumn 2019

Relevance and resilience continue to be key themes for 2019 with the changing market and environmental conditions and a looming Federal election on May 18th. Indeed, relevance is a major theme for ALUCA’s Board this year. We are in a good financial position, with a growing membership base and have been looking at ways that we increase our relevance to members and partners. This is something that ALUCA’s board reflected on at our recent strategy day in addition to the Royal Commission report.

Addressing key themes from the Hayne report specific to life insurance underwriters, claims and rehab professionals is of critical importance to our Association. We understand the importance of us all coming together collectively as an industry to ensure we can deliver on the promises we make to our customers and the communities we serve in the fairest and most efficient way possible. These were sentiments expressed by many of the Executive Leaders at ALUCA’s Executive Leaders Briefing. It was heartening to hear everyone sharing their thoughts about what we as an industry should be doing with an industry wide competency and accreditation program being high on everyone’s agenda.

ALUCA’s Board remain very committed to continuing to provide a free, up to date and high value life insurance competency model specific to Life Insurance underwriters, claims and rehabilitation professionals that recognises a wide range of qualifications and education providers to meet robust industry competencies and standards specific to these job roles. We also will continue to invest in the ongoing update of the framework and this is now underway. We want the best outcome for the industry, our members and partners and will continue dialogue with the FSC, partners and key educational providers such as ANZIIF.

We have a busy and full year ahead with ALUCA’s state subgroups holding their MiniLuca’s. The Rehab group will be the first ones to hold their Professional development day in Sydney on May 10th and in Melbourne on May 23rd.

Like last year we are busy working on improving and deepening our relationships with key industry stakeholders locally, such as the FSC, who once again will  be a final judge for ALUCA’s Life Insurance Excellence Awards as well as the Actuaries Institute who have very kindly extended a special offer to all ALUCA members who may want to attend their conference in June – you can find more details about this in this edition of ReB.

Thanks to all of you for your ongoing support including ALUCA sponsors and partners and of course all ALUCA volunteers.

As always I welcome your feedback and comments at any time and look forward to seeing you at a future ALUCA event.  Please feel free to contact me on

Best regards,

Jim Welsh
ALUCA Board Chair

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