Sub Group Updates – Spring 2018


Evolution of ALUCA Medical Group to Medical Forum

As part of ALUCA’s strategic review earlier in the year it was determined that to better support and leverage an important group – ALUCA Medical members – that a Medical Forum, run and supported by ALUCA, would better utilise the expertise of our medical members rather than a traditional Sub Group structure. The rationale for this being that a formal ALUCA subgroup status can be time-intensive with many administrative activities, accounting and budgeting, banking, etc., however these requirements are embedded in ALUCA’s rules and are required to be able to show to ALUCA members and sponsors that ALUCA is being run in a sustainable and accountable manner.

So what does this mean?

Fundamentally, the aims and objectives of the ALUCA Medical Forum remain closely aligned to the aims and objectives of the former subgroup that is to provide a forum where medical practitioners within the Life Insurance industry can come together in a collegiate forum to exchange knowledge and maintain their currency and breadth of medical knowledge specific to the life insurance sphere whilst providing thought leadership in their space.

The ALUCA Medical Forum will include representation from ALUCA’s board and secretariat.

In 2018 two joint Medical and rehab events have already been held and two Medical Forum end of year events are being held in Sydney and Melbourne.

Finally, we would like to place on record our sincere thanks to the former Medical Sub Group led by Chair, Goran Lazic, along with Pramodh Nathaniel, Dielle Felman, Newman Harris and John Cummins.

Register Now for ALUCA’s Medical End of Year events @

Sydney – November 23rd 12.15pm – 2.15pm Park Hyatt, Sydney

Melbourne – November 27th, 6.00 pm – 8.30pm Sofitel Melbourne


The ALUCA Rehabilitation Subgroup’s Annual Professional Development Days were held in Sydney and Melbourne. There was record attendance across both events and feedback received has been overwhelmingly positive. We extend our thanks to all those who attended and supported these events.

Our 2018 theme focused on the application of technological advancements to revolutionize the future of rehabilitation, health science and biomedical technology. The Sydney event was held on Friday 31 August 2018 at AMP’s Circular Quay office. The event was MC’d by Kristina Maguire (AMP). The Melbourne event was held on Wednesday 12 September 2018 at AMP’s Docklands office. The event was MC’d by Trent McCormick (AMP) and Josh Agar (MLC).

Rohan O’Reilly from Smarter Bodies Smarter Minds presented at both events and gave an engaging presentation on the application of virtual reality in rehabilitative therapies. Dr Raghav Murali-Ganesh from Cancer Aid also presented at both events and presented on Australia’s leading Cancer app- CancerAid- which allows patients to access personalised, medically reliable information about cancer; track their symptoms and appointment, nominate friends and family members who will support them; and access a news feed with information and supportive advice. Aamer Fattah from Munich Re presented at the Sydney event and gave an insightful presentation on social robotics and the future potential of artificial intelligence. Marita Cheng from Aubot presented at the Melbourne event. Marita was the 2012 Young Australian of the Year and presented her work on tele-presence robotics and its application in disability management.

The winner of the 2018 Swiss Re ALUCA Excellence and Innovation in Return to Work Award was announced at the Sydney event. We congratulate BT on their winning submission and CommInsure for their highly commended submission. All papers will be published and available on the ALUCA website soon. Congratulations again to Ben Crawley from BT who will be off to the International Forum of Disability Management in Vancouver this October!

As noted throughout the year, the 2018 ALUCA Rehab Working Group have been collaborating across insurers, reinsurers and rehabilitation providers to develop a position statement to help drive best practice occupational rehabilitation in life insurance. Mark Raberger and Mitu Ray from the Working Group updated on the progress of the position statement at the recent Professional Development events. The position statement is in its draft version and will be distributed to ALUCA members for your feedback and comments – we’re looking forward to publishing the final version on the ALUCA website early in the new year!

In 2016, the ALUCA Rehab TPD Working Group developed a guidance note on minimum standards for Employability Assessments for TPD claims. The TPD working group is looking to undertake further work on areas related to Employability Assessments in 2019. Further information regarding this will be distributed to ALUCA members before the end of the year.

Planning for 2019 is currently underway. There will be a number of opportunities to join the committee and our associated working groups next year. We will be calling for expressions of interest in November and more details will be available then.

Marita Cheng

Dr Raghav Murali-Ganesh        

Rohan O’Reilly



Jennifer Jackson


The ALUCA CMG held their most recent events in late September. Across Sydney and Melbourne we had approximately 100 delegates attend the event ‘Claims Financial Workshop’ with Forensic Accountant, Peter Jones from Cogent Management. In this workshop Peter covered financial policy definition, Case studies: Pre Application Financials, Pre Claim Financials and what are Business Earnings.  In addition Peter covered how an assessor asks for specific financial information rather than the ‘standard cover all’ approach to requesting information.

We would like to thank Peter for taking time out of his busy schedule to conduct these presentations in Sydney and Melbourne.

The CMG has also recently welcomed two new members to our Victorian committee, Lana Collaris from Norton Rose Fulbright and Dianna Comelli from Life Risk.

As we head into the final few months of 2018 we are looking forward to the ALUCA conference and the End of Year functions.

Myles Kennedy


Mid-Year Event – Transplantation – To Infinity and Beyond!

The ALUCA Victoria mid-year event was held on the 89th floor of the Eureka Tower on Thursday 5th July 2018.  The venue provided a beautiful 2 course lunch and with the weather being kind on the day, we were treated to amazing views.  Our keynote speaker, Dr Bill Monday of Pacific Life Re, provided a very informative presentation discussing organ transplantation, stem cell transplantation and bio-printing of organs.

Although medical technology is progressing rapidly we are a number of years away from creating readily available replacement organs.  It was a valuable reminder of the importance of organ donation and if you wish to learn more, please visit

September Event – Data, Analytics and Predictability

At the Rialto Tower in Melbourne Peter Tilocca shared his journey, pitfalls and successes as he has had as he piloted OnePath’s underwriting transformation into the 4th industrial revolution.

Using the analogy of the movie Moneyball (if you haven’t seen it it’s a great movie. If you don’t love data it does have Brad Pitt in it…) Peter looked at the power of data to cut through the biases we hold as humans and to create a winning formula.

By harnessing the data we do have, and stop worrying about the data we don’t, Peter showed us how data scientists can create amazing insights. Visualised as a high tech light show with beams of varying colours and sizes indicating the connectivity between the Personal Statement and claim, new insights can literally be seen in a very powerful visualisation.


What does this mean for underwriting? We can move from reactive to proactive. From general to personal. Data analytics can create personalised insurance solutions rather than one size fits all.

The presentation was welcomed by all the attendees with lots of questions at the end – obviously a topic which a lot of people are thinking about and a fabulous and timely presentation from Peter Tilocca. Thank you Peter!

End of year event

The VIC end of year event is locked and loaded.

Pop a placeholder in your diary now to join us at the Duke of Wellington in Melbourne CBD on the 29th of November for lunch (12 to 2pm). Take the opportunity to discover more about finding purpose, pushing boundaries and instilling resilience from an entrepreneur, marathon runner and Ironman (or should that be Ironwoman?).

Get a sneak peak of our fabulous guest speaker, Alexandre Andre, by heading to this link Alexandre Andre Sizzle Reel

Gail Jones


Thank you to all of our members who have continued to support us during the first half of the year.

As I reflect on the year so far we have been both entertained and educated by a Professor in Genetics and a Consultant Orthopaedic Surgeon. These sessions continue to provide an interactive session and I thank you all for joining in the conversations and in the discussions that are created at these events.

Our next seminar event follows on from ALUCAInnov18 in Hobart. We have secured the services of Dr Jon Spear, Consultant Psychiatrist to speak with our community on Thursday 18th October. Dr Spear will reflect on Psychiatric Disorders from his perspective including the process from when a patient first seeks medical advice including the role of the Mental Health Care Plan. Further details can be located on the ALUCA website.

Mental illness in Australia is very common. It is reported that one in five Australians aged 16-85 experience a mental illness in any year. One in seven Australians will experience depression in their lifetime. The most common mental illnesses are depressive, anxiety and substance use. Depression is reported as the number one cause of non-fatal disability in Australia (23%).*

*Source :

Our final event of the year is scheduled for Thursday 29th November, we will be joined by Amanda Mckernan – ALUCA CEO. This will be Amanda’s first trip over to WA since stepping into the CEO role and provides a great opportunity for our members to hear from Amanda as she reflects on the past 12 months and provides a glimpse into what ALUCA has planned for the year ahead.

We will shortly begin planning for the year ahead and if you have any recommendations for future topics and Speaker recommendations please contact myself or one of the committee. We would love to hear from you.

On behalf of your local committee I would like to thank you for your attendance and support throughout the year and would also ask that if anyone locally would like to consider volunteering to work with myself and the committee to contact me to express your interest.

Thank you and I look forward to seeing you at our final two events of the year.

Stephen Chapman
WA Chair


The 3rd event 2018 event for ALUCA NSW covered a very exciting topic “Building ethical algorithms and keeping human in the loop” presented by Rick Shaw and Kranthi Ram Nekkalapu from Deloitte.

Rick leads Deloitte’s Business Algorithms practice. He is a mathematician and actuary recognised internationally for his thought leadership on risk and capital modelling. Kranthi is a manager and an experienced data scientist within the analytics practice at Deloitte with more than 7 years of experience.

The session was attended by senior leaders in underwriting, claims and product and was a very interactive session.  Topics covered include the evolution of algorithms, limitations of artificial intelligence, Human in the loop and 5 principals to build algorithms. The recent Royal Commission was a hot topic which led to some interesting conversations on how do you define “Fair”.

The other key take outs were how to avoid bias when building algorithms, accountability and governance by involving human in the loop and leveraging behavioural science to better understand the interactions.  The session was followed by networking drinks.  Both Rick and Kranthi’s presentations were filled with interesting facts and good humour and very well received by the attendees.

Please note the NSW End Of Year event is being held once again at the  stunning MCA venue on Tuesday 11th December. We hope you can join us for what promises to be a very special night. ALUCA NSW, CMG and Rehabilitation committees all look forward to seeing you there. 

Register now:

Lisa-Marie McKechnie / Mills Oakley


The river city was blessed this winter, not only with spectacular, mild weather, but three top shelf speakers at our Triple Shot seminar on August 1. It proved to be our most popular seminar yet, with over 80 attendees.

Professor Tony Rahman (Director of Gastroenterology and Hepatology – The Prince Charles Hospital) delivered a wide-reaching presentation which covered:

  • Treatment, prevention and management of hepatocellular carcinoma
  • Risk assessment of abnormal LFTS and possible cirrhotic changes
  • Innovations, including the increasing use of Fibroscan

Shane Burdack – Swiss Re followed with two topics, both under scrutiny within risk management circles. He explored the increasing use of PrEP to prevent the transmission of HIV infection, and the success and risks of its use in the community.

An industry expert in the field, Shane then discussed the current governmental machinations surround insurance and genetic testing, and posed the question ‘Is the right to underwrite ……………under threat?’

The afternoon was capped off with legend of the pool, Hayley Lewis. She regaled us with stories of teamwork, perseverance, success, failure, and her quest to meet the Queen, all peppered with her down to earth, dry humour.


Our final ALUCA function of the year will be November 30th at Southbank Social (some pics below of the venue). We’re delighted to have Matt Griggs joining us to close out the 2018 year.  Matt is now a seasoned inspirational speaker and high performance coach, drawing from his ex-professional surfing career, to coaching World Champions and high-level executives, his depth of knowledge will have you engaged and excited about making those changes to succeed in life without compromising yourself in the process.

This is a great opportunity to hear from a high performance speaker whilst catching up with industry colleagues whilst enjoying some canapés and beverages.  We would also love to hear your ideas as to what you would like to see in QLD in 2019!

Hope to see you there!

Jody O’Sullivan


Don’t miss the SA end of Year event  – Register now

Date: Thursday 6th December 2018
Time: 4.00 pm to 8.00 pm
Venue: Publisher Hotel, 110 Franklin Street, Adelaide
Speaker: Michael Renny, Swiss Re
Cost: Non-member: $30.00 + GST, Member: Complimentary
RSVP: November, 30th

Ashley Hicks

Sub Group Reports – Winter 2018


“Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning and focussed effort.” – Paul J. Meyer

In April, the ALUCA Rehabilitation Subgroup held its first professional development seminars for the year across both Melbourne and Sydney.

The Melbourne event was hosted by Josh Agar (MLC) [middle] at AMP and the guest speakers were Specialist Pain Physician Professor Newman Harris [right] and Nicola Graham from the MS Society [left]. Talks focused on best practice management of chronic and degenerative conditions.

The Sydney event held at BT was hosted by Ben Crawley (BT) [at podium] with guest speakers Belinda Saunders from MS Society, Neurologist Dr David Rosen and Tracey Peters from Assistive Technology Australia. The theme was neurological conditions and rehabilitation interventions for complex presentations. Both events were a huge success thanks to our engaging and expert speakers. Feedback received from attendees was very positive.

The ALUCA Rehabilitation Subgroup wish to congratulate our industry rehabilitation colleagues recently announced as winners and finalists at the inaugural ALUCA Life Insurance Excellence Awards. Rebecca McMurray from WorkRehab won the Excellence in Rehabilitation Award, with Karen Robertson (AIA) and Alexandra Russo (AMP) announced as a finalists. Amlan Sharma (AMP) was announced as a finalist in the Rising Star category.

In May, Vice Chair of the ALUCA Rehabilitation Subgroup, Lena Kesoglou (MLC), presented at the Australian Society of Rehabilitation Counsellors (ASORC) professional development seminar, supported by our industry colleagues, Linda Winterbottom (RGA) and Alicia Gibbs (OnePath). The topic was “What the Life Insurance Industry needs from Rehabilitation Counsellors” and provided attendees valuable insights into how they can develop their skills and knowledge of vocational rehabilitation to ensure the industry continues to meet the unique needs of life insurance customers.

Several committee members participated in the FSC’s working group in developing a submission for the parliamentary enquiry ‘Options for greater involvement by the private sector life insurers in rehabilitation.’ The ALUCA Rehabilitation Subgroup continues to take a keen interest in the progress and outcome of this enquiry and continue to monitor developments closely.

In May, Chair of the ALUCA Rehabilitation Subgroup, Jen Jackson (CommInsure), attended the Eastern Claims Conference in Boston as part of her prize for winning the 2017 ALUCA TurksLegal Scholarship. The conference provided important insights into current challenges faced by international markets and the innovative solutions currently being trialled and implemented to address these to ensure a long-term, sustainable industry.

The ALUCA Rehabilitation Subgroup is currently preparing for its next quarter events. Lena Kesoglou (MLC) will be facilitating a TPD Webinar and our annual professional development days will be held in both Sydney and Melbourne in August. Further details of these events will be available shortly.

Amlan Sharma
Communications Lead


In April we held our first events for 2018 with our now Annual Legal Insights seminars in Sydney and Melbourne. We had over 100 people attend the event and Sydney at the Westin Hotel on the 13th April and together with ALUCA Victoria we had 55 people attend the event in Melbourne held at the AMP Offices.

Turks legal presented on “TPD – How should you deal with events between the date of assessment and trial” and HWL Ebsworth presented on “TPD Claims – the Next Frontier”. Once again we would like to thank the team from Turks Legal Darryl Pereira and Sofia Papachristos and the team from HWL Ebsworth Nicholas Matkovich and Diren Fernando for providing their time for the legal session and especially for travelling down to Melbourne to present.

Both presentations will be available on the ALUCA website in due course.

We are currently working on the next session around Financials to be held in late August /early September.

On behalf of the committee I would like to thank our outgoing Chairperson Niamh McCormack for the great job she has performed on the committee, who stepped down at the end of May 2018 having served in various roles on the committee since commencing with the committee in January 2013.

Myles Kennedy


In June, we were joined by Professor Nigel Laing AO, FAHMS, FFScRCPA, FHGSA from the Neurogenetic Diseases Group at Harry Perkins Institute of Medical Research. Professor Laing explained to us that each of us is carrying 3-5 lethal recessive diseases and that most of us have no idea which recessive diseases we are carrying.

We learned about the ongoing developments that are currently underway to offer preconception carrier screening which would allow couples the possibility of avoiding having children with severe genetic conditions. This included the recent pledge by the government to fund ‘Mackenzie’s mission’ which will increase the access to genetic testing and the first step in making carrier screening available free to all Australians within 10 years.

Your committee are currently finalising details for the final 2 Seminar Events of the year and a save the date will be issued shortly. On behalf of your local committee I would like to thank you for your attendance and support and would also like to ask that if anyone locally would like to consider volunteering to work with myself and the committee to contact me to express your interest.

Thank you and see you at our next event in either late August/early September.

Stephen Chapman
WA Chair


Can’t believe we are half way through the year already, with the National Conference literarily around the corner.  For those of you lucky enough to be attending, the preliminary program has been distributed and promises some fantastic and thought provoking sessions.  For everyone else, there are plenty more events being planned by the ALUCA sub groups during the remainder of the year.

ALUCA Vic kicked off the year with a joint Legal Session with ALUCA CMG on 19th April.  TPD assessments were very much at the forefront of the presentations with our very own Sofia Papachristos presenting with Darryl Pereira from Turkslegal to discuss how to deal with events between the date of assessment and trial.  Nicholas Matkovich and Diren Fernando from HWL Ebsworth returned to the ALUCA forum to share their thoughts around the main unresolved issues they encounter within TPD that have not yet been fully addressed by case law.  It was an interesting session with lots of questions and discussion.

ALUCA Vic welcomed two new members to the Committee in May – Stephanie Catalucci (Claims, Senior Subject Matter Expert at MLC) and Gus Carfi (Operations Manager of AustralianSuper assessments at Link Group).  They both bring with them a wealth of industry knowledge and are brimming with ideas for future events.  We are delighted to have them both on board and would like to express our thanks to everyone who applied.

Talking of future events we hope you will join us for our lunch and learn with Dr Bill Monday, CMO for Pacific Life Re on Thursday 5th July 2018.  This will be a 2 course sit down meal at Eureka 89.  Not only will you be treated to an interesting presentation from Dr Bill Monday on transplantation and the concepts of stem cell transplants and 3-D organ printing, it will provide a great opportunity to catch up with friends and colleagues from around the industry.  Look forward to seeing you all then.


April 18 saw the return of Dr Pramodh Nathaniel to our sunny city (I think it rained on the day). Pramodh presented a few years back and Queenslanders will recall he shared his experiences in aeromedical evacuations, which was both informative and highly entertaining.

April’s session focused on challenges in cardiac insurance cases, and this traversed the disciplines of Underwriting, Claims and Product. Pramodh used a case study that spanned over ten years from pre-assessment through to claim to demonstrate:

  • the various causes that can be attributed to symptoms,
  • underwriting considerations,
  • the challenge of aligning a clinical diagnosis with current trauma definitions

Those who have seen Pramodh present will be familiar with his engaging style, and he didn’t disappoint in this latest seminar. Always willing to court controversial opinions and discussion, it proved to be a lively, educational session.

The QLD committee is toiling hard to provide a bumper Triple Treat seminar scheduled for Wednesday Aug 1 – keep an eye out for the invite which will be released soon.

Jody O’Sullivan


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With half the year already gone the SA ALUCA Team had Rob Aurbach present about Personal Resilience with 20 people in attendance and is was great to see a couple of new faces.

The big take out was individual resilience training should be a natural fit systems to help people cope with change or recover from injury, but this has not really lived up to the promise. Rob delved into the reasons why and gave us some useful tools to identify our own personal resilience styles  and what we can do to not only to boost our own personal resilience but also assist in understanding the resilience of those on claim or undergoing rehab.

Our final event for the year will be on the 6th December 23rd  with Michael Renny to give us his thoughts for the year gone by and what may lay ahead..

Ashley Hicks


Emerging Leader’s breakfast 12 June 2018

The emerging leader’s breakfast, held at the Westin, was an early sell-out with guest speaker, Yaron Finkelstein, the global head of campaigns for Crosby Textor captivating the audience with deep insights from the Australian political landscape.

The ongoing Royal Commission into the financial services industry was the contextual back-drop for understanding what is going on in the minds of Australians and in particular how they prioritise the issues they consider important.

Participants asked may pertinent questions on what is likely to be an evolving conversation for the industry.

Stay tuned for ALUCA NSW’s Regulators’ update to be held later in the year  with speakers from 3 of our Regulators.

Lisa-Marie McKechnie

Sub Group Reports – Autumn 2018


They say New Year, New You, New Us and it’s not about how far one travels, but how much one grows through the journey that matters.”

Rehabilitation support within life insurance continues to evolve, and the ALUCA Rehabilitation Committee is committed to meeting changing demands by providing rehabilitation professionals and claims professionals with opportunities for professional development, industry networking, and ensuring that as an industry we are leaders in defining and delivering best practice rehabilitation.

This year, the ALUCA Rehabilitation Sub Group welcomes on board five new committee members. As NSW Events Coordinators, Ben Crawley (BT) and Gemma Clay (TAL). As Communications Lead, Amlan Sharma (AMP). As VIC Events Coordinators, Josh Agar (MLC) and Trent McCormick (AMP). We also acknowledge those committee members continuing for 2018; Lena Kesoglou (MLC), Nicholas Boyle (AIA), Marcelle Vega (RGA), Carly Van Den Akker (SwissRe), Kristina Maguire (AMP) and Jen Jackson (CommInsure).

Planning and preparation for our 2018 events is in full swing and the sub group has had the opportunity to share new and creative ideas together as we strive to support rehabilitation professionals in life insurance rise to the challenges in an ever-evolving and dynamic time for our industry. The ALUCA Rehabilitation Sub Group is currently finalizing plans for our first events in April across both Sydney and Melbourne combined with the ALUCA Medical Sub Group. As a sneak peek, our Sydney event will focus on neurological conditions and our Melbourne event will focus on chronic and degenerative conditions. These events will provide insight into best practice medical and rehabilitative interventions for complex medical conditions that are historically difficult to manage with limited community resources. Further details will be available shortly.

Our 2018 ALUCA Rehabilitation Working Group is also underway and is led by Marcella Vega (RGA) with the support of Carly Van Den Akker (SwissRe). The focus for 2018 is developing a consensus statement on best practice rehabilitation for the life insurance industry. The Working Group is supported by a range of rehabilitation professionals from insurers, reinsurers and rehabilitation providers. The Working Group will be consulting with a range of groups and committees, both internal and external to the industry, as part of the development of this project.

It has been a fast-paced and exhilarating start to 2018 for the ALUCA Rehabilitation Sub Group and we look forward to another successful and exciting year ahead.

Amlan Sharma
Communications Lead



Welcome back to the first edition of the New Year. Since last we spoke, your committee has come together and agreed a framework for this year’s events.

Our first event of the year kicks off on Thursday 5th April when we are joined by Keynote Speaker Dr Anthony Cairns – Orthopaedic Surgeon.

We are hoping that all members will gain some wonderful insight into a number of shoulder and knee disorders in what is being planned as an interactive seminar with plenty of audience participation.

We look forward to seeing as many of our local members at our next event.

Stephen Chapman
WA Chair



We are yet to stage an event at this early stage of 2018 however this is what we have in store over the next nine months…

  • April – We will be running our popular Legal Session in both Sydney and Melbourne.  This event in Melbourne will be run with ALUCA VIC
  • May –  We will be assisting with the ALUCA Awards Night
  • July/August – We will be running financial sessions in both Sydney and Melbourne, due to popular demand
  • November/December – End of year event with combined with the other NSW sub groups

*** Expressions of Interest *** we are seeking two new committee members, one each in Sydney and Melbourne. Here is your opportunity to add value to our team and another string to your career development bow at the same time.  If this interests you please contact Niamh on 02 8295 9898 or email ***

Niamh McCormack
Vic Chair


Greetings from the enviable sunshine and warmth of Queensland. 2017 did not disappoint in the ALUCA arena, with record seminar attendances, and of course the overwhelming success of the inaugural ‘Triple Treat’ seminar mid-year. We capped off a robust year of education and development with a pre-Christmas seminar at the iconic Breakfast Creek Hotel.

Ben Ikin, former Bronco and host of NRL 360 – Fox Sports regaled us with numerous stories that had a footy-mad crowd transfixed for over an hour. Ben is also heavily involved with the Men of League Foundation, which aims to provide support and assistance to men, women and children from the rugby league community who have fallen on hard times. The foundation is considered one of the largest sports-based charities in the world. Jim Welsh was on hand to enjoy the festivities and we thank him for making the effort to support the occasion.

2018 is shaping up to be another bumper year within the QLD ALUCA community, including of course the October biennial conference in Tasmania. Our committee for 2018:

Matthew Swanson          President

Jody O’Sullivan                 Secretary

Gretel Spizick                    Treasurer

Daniel Devine                   Committee

Aaron Widt                        Committee

Karyn Bradford                 Committee

Jenny Thompson              Committee

Peter Crawford                 Committee

We take this opportunity to acknowledge the significant contribution to ALUCA QLD made by our outgoing President, Aaron Widt. Aaron’s involvement with QLD ALUCA stretches across ten years. His unwavering advocacy for ALUCA has been pivotal in steering the QLD sub-group to its current level of success and engagement.

The schedule of events for 2018 will be available on the ALUCA website in the coming weeks, and we look forward to seeing you at an event this year.

Jody O’Sullivan


What a great start to 2018 with our first seminar.

Dr Andrew Jakobovits who is a leading private consulting Gastroenterologist with Cabrini Hospital, Senior Visiting Gastroenterologist with Alfred Hospital, Melbourne, Senior Lecturer with Monash University Department of Medicine, Alfred Hospital, Melbourne. He presented on inflammatory bowel disease and was delightful.

Many thanks to the Committee for their efforts.  We are surveying attendees for ideas for next year’s planning.

Any SA members reading this that didn’t make this session, we would also love your feedback on any seminar ideas that you would encourage you to attend please provide feedback to

We will have a Resilience workshop on 10th July and look forward to seeing you all there.

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I’d like to extend our sincere thanks on behalf of the ALUCA NSW Group to former ALUCA NSW Chair Viv Murphy  from GenRe  who led the ALUCA NSW group for the last 2 years. Many thanks to her for all that she did and achieved during her time as chair. I had the pleasure of working closely with Viv in the ALUCA NSW Treasurers role and am both thrilled and honoured to now take over the reigns as ALUCA NSW’s Sub-Group Chair. For those of you I haven’t met you my name is Lisa-Marie McKechnie and I am a partner at Mills Oakley and passionate about the life insurance industry.

The first NSW Sub-Group event was held on March 8th and we have to thank both GenRe and Viv Murphy for helping to facilitate the great opportunity to have dialogue with GenRe’s  International Life & Health R & D CMO, Dr John O’Brien who provided a fascinating session  on the latest advances in cancer treatment. This was a complimentary session for all ALUCA members and the event was booked out with standing room left only! It was a great way to start the year.

In NSW we also had another wonderful opportunity to engage with another global head visiting in Sydney.  This was with SCOR Global’s Head of R & D Health & Longevity out from Switzerland, Dr Daria Ossipova.  It was another highly relevant session where we gained insights into big data advantage with machine learning impacts on underwriting and claims.    Thanks to both SCOR and ANZ for making this event possible and again this was provided as a complimentary service to ALUCA members with the event also booking out.

The ALUCA NSW group is excited about the year ahead. We farewelled a number of committee members  at the end of last year and advertised earlier in the year for new volunteers to help fill the vacant positions. Many thanks to all who have applied and apologies for any delay in coming back to you   – the handover with the former committee only took part this month and we are now bedding everything down with former committee members stepping into the  Vice Chair, Treasurers and the Secretary role.

We are working on the events for the rest of the year and will have dates out to members shortly for our next event next quarter as well as the new ALUCA NSW committee members.

The ALUCA NSW group are hard at work with the CMG and Rehab groups to plan the inaugural ALUCA Life Insurance Excellence Awards night at Darling Harbour on May 24th.  We hope to see you there.



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Sub Group Reports – Spring 2017


Dr Monday from Pac Re presented in August 2017 at one of our ALUCA afternoon lunch time talks

No longer does one type of medicine fit all

“Right treatment to the right person at the right time”

The reason for raising this topic is due to the following:

  • It may impact ourselves.
  • It impacts mortality and morbidity and therefore Death, IP and TPD cover.
  • It impacts the diseases covered by critical illness.
  • It particularly impacts TI claim consideration.
  • It impacts underwriting and underwriting manuals.
  • Broader ethical and macro-economic issues.

Targeted Therapy – Lock and Key

Targeted cancer treatment molecules lock and communicate with the cancer cell and either:

  • Block or turn off signals that tell cancer cells to grow and divide
  • Prevent cells from living longer than normal
  • Kill the cancer cells
  • Stop the growth of new blood vessels feeding the cancer


Next Generation of Risk Profiling

  • “In patients with cancer, detection of minimal residual disease by monitoring of peripheral  blood after surgery has become the next frontier”
  • Successful molecular profiling and matching correct  targeted therapy to a cancer and negative liquid biopsies post treatment may be a very useful tool to risk profiling adding to TNM staging and perhaps eventually replacing TNM staging.


Liquid Biopsies Driven by a need

  • Prevalence of cancer increasing
  • Each patient’s cancer is different
  • Patient’s cancer changes over time
  • Effective treatment requires personalised care
  • Reducing healthcare costs ( $2 Billion in unnecessary biopsies in the USA)
  • Major Pharma developing more selective drugs


In Summary

  • We are at the ‘End of the Beginning’ of Immunotherapy and targeted therapy in Cancer treatment and it is moving rapidly into mainstream medicine and impacting survival very positively
  • Liquid Biopsy is in its infancy but has the potential to impact survival significantly not only from disease monitoring and aiding treatment choice but potentially also from detecting cancer at an earlier stage.
  • Combine the two and you have a major impact on cancer survival.

ALUCA NSW and CMG held a specialist dinner on 28th September 2017 at Darling Harbour Dockside. It was a great opportunity to network and catch up with other specialists/leaders within the Life claims/underwriting industry and hear from Australia’s first Winter Olympic gold medallist Steven Bradbury.

This year’s Professional Development Day has been exclusively designed for Life Insurance Industry on 17th October 2017 at Dolton House. You will hear from leading industry experts who will provide insights into many life insurance industry challenges and constant changes that professionals need to keep abreast of, during the constantly changing time.

Please join us to listen to the special keynote speaker Dr Glenn Singleman & his wife, Heather Swan. Dr Singleman is a medical doctor, professional adventurer, acclaimed documentary film maker and the holder of multiple world records who will take us on a journey of empowerment.

End of Year event:

As we approach the end of 2017, what better way to celebrate everyone’s hard work this year than with the ALUCA NSW End of Year Event on Wednesday 6th December 2017 at the Quayside Room, Museum of Contemporary Art overlooking the magical Sydney Harbour at twilight. Our special guest speaker is Scott Moffit – BT Head of Life Operations.

We have also secured superb guitar player and powerful vocalist Matt Jones to entertain us on the night whilst we dine on fine canapés and a variety of beverages….a night not to be missed!



Spring is one of my favourite seasons. Everything starts bursting back into life. It’s a time of renewal and reinvention.  It’s a great time to take stock of the year ahead and think what new things you want to achieve. If you set yourself goals at the start of the year now is a perfect opportunity to evaluate how you are tracking – have you achieved them or is it time to review and reset?

If one of your goals was to improve your professional education or to network more then you should take a look at the up and coming mini ALUCA. To be held on Thursday the 12th of October at the RACV Club, 510 Bourke Street, Melbourne it will be a great opportunity to mingle with fellow insurance professionals, here some great presentations and develop some new connections.

The theme of the event is Insurance – Redefining the Future and the speaker line up is fantastic.

Our speakers will cover topics such as behavioural economics, precision medicine, and innovation mindsets. On top of all that is a lovely lunch and a chance to discuss the day at the networking drinks.

The committee is also starting work on the Christmas event. Make sure you save the date : Wednesday 22 Nov at The Mint in Melbourne. . As you will know,  if you attended the event at Vue De Monde last year,  the Victorian Committee always organise a magnificent end of year event so keep your eyes peeled for updates as it will be sure to be popular.

ALUCA VIC COMMITTEE Selfie – March 2017

Gail Jones
Acting Vic Chair



So, where has the year gone!

Although a few months have passed already, we are still on a high post Qld’s first ‘Triple Treat’ seminar (aka mini-ALUCA) which took place at the Hilton Hotel in Brisbane on July 19.  We were thrilled to have a record attendance including plenty of new faces for the July event and we were treated to three excellent presentations from Dr Simon Journeaux (Orthopaedic Surgeon), Michael Renny (Chief UW – Swiss Re) and Steven Bradbury (Australia’s First Winter Olympics  Gold Medallist / Motivational Speaker / Author).

No surprises ‘Australia’s last man standing’ closed the afternoon off with a captivating presentation.  A truly amazing story from an Australian sporting legend, which also left some our audience with weary legs after some unexpected participation on stage!  It was also pleasure to have Amanda McKernan and Jim Welsh in town for the event – thank you both for making the effort to attend.  We’ve included a few photos from the day!

No time for rest though for our run into the end of the year……….details below for out last two events of 2017!!

October Seminar 

Date: Monday October 9
Time: 11.30am registration for 12.15pm start. Seminar concludes at 1.15pm
Venue: UQ Business School Executive Education, Level 19 Central Plaza One, Cnr Queen and Creek St, Brisbane
Speaker/Topic: Dr Phil Harding (Consultant CMO with BT & One Path) who will be exploring insurance versus clinical medicine from a CMO’s perspective.

Xmas Event 

Date/Time: Thurs Nov 30 from 5pm
Venue: The iconic Breakfast Creek Hotel

Look forward to seeing you out and about at a QLD ALUCA event in the coming months!

Matthew Swanson
ALUCA Qld Secretary



With half the year already gone (the bigger question is where has it gone) the SA ALUCA Team had there biannual MiniLUCA with a near capacity in attendance.

On what would be described as a very cold day, we were kept very warm with a great meal and were entertained by 3 excellent presenters Dr Bill Monday from Pacific Re, Lyn Crossley from Arthritis SA and Nick Linke from Fisher Jeffries.  Thank you to  Pacific Re for the goodie bag as some were happier with that than than winning the Fit Bit that was given away for the lucky door prize as that was seen by some as being way too healthy.

The committee would also like to thank Amanda McKernan who was able to take some time out of her busy schedule to be with us for the afternoon as well.  Our final event for the year on the 23rd November we managed to get Michael Renny off the bench to present along with Jim Welsh who will be attending which could see a battle of the goal keepers emerge.

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Ashley Hicks
SA Chair



ALUCA WA hosted another rip-roaring Triple session in September.  Our community attendees were swelled by ALUCA Board regular Jim Welsh and both Lifescreen and MLCOA medical providers attendance making our latest session one of the best attended ever.  One of the things our community consistently asks for is Claims intel and we absolutely delivered with the Head of Claims at BT – Neil Borthwick.  Neil brought us up to date with all the industry challenges claims are facing and the fallout from the 4 Corners TV show.  He also gave us insight into how the future must include claims, Underwriters and Product working together to develop the best offerings for our customers.

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Meanwhile some of our brave WA community had health check-ups with Lifescreen nurses.  This was done as a way of allowing us to take a walk in our customers’ shoes and to really put ourselves in their position and see what it feels like to be told that you are not as healthy as you may have thought you were.  This certainly ticked the box as there was more than a few Underwriters with high blood pressure.  Next year might have to include a relaxation and yoga session!  While our people were in and out of the health screens there was an ALUCA, industry and medical themed quiz. Some of us realise we may need to do more studying.

We finished up with the ground-breaking presentation from Dr Bill Monday of Pacific Life Re.  He brought his presentation on personalised medicine to WA.  He has been on a road trip this year showcasing this information and it was great to see something that feels so futuristic brought very much to the fore.  There was other moments of pure comedy when Dr Monday likened Underwriting to an Avocado (see photo).

In WA Committee developments, this month saw the current Chairperson Samantha Rae complete her two year tenure.  Her business succession plan has been working with the committee for four months now so a smooth handover is guaranteed.  We welcomed Suncorp’s Stephen Chapman into the role of Chairperson.  We also welcomed Elise Vagg from MLC to the committee and she’s already proving to be an invaluable part of the committee.  With Stephen at the helm and Elise on board, the existing members (Steven Colliver, Katherine Matterson, Gary Pellant, David Oliver, Mark Birbeck) will be ready willing and able to continue on the fabulous work keeping our industry in WA close and keep the lines of communication open.

Onwards and upwards! 

Samantha Rae
WA Chair



We ran two Financial workshops which were a new offering from the CMG this year.  The Melbourne session was held on 12 July 2017 at ANZ with approximately 66 people in attendance. This session was ran in partnership with ALUCA VIC. The Sydney session was held at Onepath on 19th July 2017 and had approximately 70 people in attendance.  The workshops were complimentary for ALUCA members.  The workshops were ran by Jo Hetherington, Head of Health Claims and Underwriting Financial Risk at TAL who presented on “Getting the maths Right” and “Income splitting”.

The first session focused on the differences in approaches taken in calculation methods especially with regard to add backs that were investigated and debated with regard to merit.  Some of the potential pitfalls in not getting the maths right were looked at with the aim being to determine if we can better align financial assessments

The second session was designed to help identify the true income generators in the business to ensure you calculate the appropriate sums insured or pre and post disability income amounts. The more complicated scenarios were covered using case studies to help become an expert.

We received very positive feedback from those in attendance and we will consider running something similar next year.  The presentations are available on the ALUCA website.  My thanks go to Jo for volunteering her services to research and present.

Our next event is the Life Insurance Specialist Dinner, to be held on 28th September 2017 at Dockside in Sydney and will be run in partnership with ALUCA NSW. This is an ‘invitation only’ event and another much anticipated function in our calendar.  Our guest speaker this year is Steven Bradbury, Olympic Champion.  Steven is Australia’s first Winter Olympic gold medallist and we are looking forward to an interactive and motivational evening.

If you have any suggests for topics you would like us to explore further please do not hesitate to reach out to myself or any of the other committee members.



Niamh McCormack



The recent Rehab Professional Development days held in both Melbourne and Sydney drew record attendance.  Both of these were complimentary events to ALUCA members.

In Melbourne the speakers included Nathan Butler, Exercise physiologist and Director of Active Health Clinic, Dr Simone Ryan, Occupational physician and CEO of OneLife, Fiona Green, Clinical psychologist and Director of Occupational Mental health specialists, Associate Professor Alex Holmes,  Associate Professor in the University of Melbourne’s Dept of Psychiatry & Head of Consultation – Liaison Psychiatry at the Royal Melbourne Hospital.

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The Sydney event which was at capacity with 100 people attending. The speakers for the day included  – Angelo Ratnachandra,  a Melbourne Physiotherapist  and author of the book “Beyond Pain” who specialises in pain management. He provided some great  insights and shared  some practical frameworks.

This was followed with  by a session with Neuropsychologist, Dr Nicola Gates – author of A Brain for Life. Dr Gates shared some highly relevant material with her work with many life insurers.

Members then heard from Karen Robertson from ALUCA’s Rehabilitation Code of Practice. She shared the relevant sections of the code – highlighting specific clauses. This special working party have been looking at what best practice rehabilitation in Life Insurance looks like as well as working through some of the key guiding principles of how Rehab is delivered in Life Insurance amongst many other pertinent and important issues from the code of practice.

The final speaker was ex pro-surfer turned high performance coach Matt Griggs who works with the likes of World pro-surfer Mick Fanning and other sporting elite as well as the Australian CEO of Facebook. His session provided much food for thought with lessons for us all both personally and professionally.

To access presentations from these sessions and papers from the working group – please login to the Member centre using your email and password. You will then see the following options. Click on the second last option: ALUCA event/seminar papers – and access the papers in the rehabilitation section.



One of the Medical Subgroup’s objectives is to establish and nurture contacts with similar associations/subgroups/societies globally (AAIM, ICLAM…). We have recently reconnected with Dr Detloff Rump and ICLAM, the International Committee for Insurance Medicine.

ICLAM was founded in Amsterdam in 1901 at the second World Conference of Insurance Medicine. ICLAM’s aims are to provide an international forum for the latest statistics on prognosis of medical and surgical treatment in the field of life, disability and health insurance. ICLAM arranges World Insurance Medicine Conference every three years and gives support to new insurance medicine organisations on all continents.

Dr Detloff Rump’s plan is to interact with our group (in the near future), in his capacity as President of ICLAM.

Dr Goran Lazic


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Sub Group Reports – Winter 2017


The ALUCA CMG held their annual Legal Insights seminars this year in both Sydney and Melbourne, featuring the following topics:

  • Turks Legal – Shifting TPD Coverage, issues arising in moving from standard to ADL cover
  • Colin Biggers & Paisley – 2014 ICA amendments – 29 (6) and the reasonable and prudent insurer
  • HWL Ebsworth – If the job fits…assessing suitability for work under TPD definitions

Our Sydney session was held in the Hertiage Ballroom at the Westin Hotel on 9 March 2017.

We were pleased to again bring Legal Insights to Melbourne, the session was held on 10 May 2017 at the AMP Business Centre.  Once again, we were very pleased with the level of attendance and the feedback provided.  Many thanks to our speakers for volunteering their service to research and present.

Our next events are Financial Workshops to be held in Melbourne on 12th July 2017 and Sydney on 19th July 2017.  We will be partnering with ALUCA VIC for the Melbourne session.  The sessions with feature Jo Hetherington, Head of Health Claims and Underwriting Financial Risk at TAL.  She will be discussing “Getting the maths right” and “Income Splitting”, we look forward to welcoming you there.

Our final news to share is that in the last quarter we welcomed new committee members Steve Szabo of OnePath and Melissa Andrew of CommInsure in NSW and also Emily Bridger of AIA and Emy Vamos of KPMG in VIC.

If you have any suggestions for topics which you would like us to explore further please do not hesitate to reach out to myself or any of the other committee members.

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ALUCA Medical Subgroup

The third Medical Subgroup event was held in Sydney on May 15th at AMP CQ, Level 26. The event was well attended and received great feedback.

The focus of the event was “customer behaviour” at underwriting and claims time and the title for the event was “Lies, damned lies, and statistics – a walk around behaviour, truth and health in insurance medicine”

The event began with Dr John Cummins presenting “Slowing the biological clock and its relevance to underwriting – reflections based upon 12,000 preventative health assessments”.

Dr Cummins shared with us what he had learnt as a practising preventative physician expert, implications for the insurance industry with its current norms and potential opportunities for the insurance.

Dr Doron Samuel was next up presenting “Would I lie to you?” or “Applying Behavioural Economics to Underwriting” or how to make millions without trying too hard. Dr Samuel shared with us the research undertaken by him on the impact on behavioural economics interventions on real customers applying for life and disability insurance. The research provided scientific evidence of aggregated levels of false-negative self-disclosure, that behavioural science can be employed to improve disclosures at the time of underwriting and that it can do so with lower operational cost and with considerable benefit to customers, staff and earnings.

The event finished with a presentation on “Surveillance 2.0 – Forensic Online Investigations and Psychiatric Disability Claims” by Dr Julian Parmegiani.

Dr Parmegiani spoke about how publicly available, online data can be used to test impairment. It is possible to find and organise data to address claim issues for more effective insights and valid legal outcomes. Open source or “public” data repositories, published by multiple authors (including those posted by the claimants themselves) collected from multiple online sources can provide much higher levels of certainty for claims assessment.

If you would like a copy of the presentations, please contact ALUCA secretariat or Goran on

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This quarter ALUCA WA has tried to emulate some of the great events being held in other states.  The committee searched long and hard for a ‘big ticket’ headline speaker who could draw a crowd from the financial services industry in Perth.

It was a tough call because although the committee are very well connected in their own spheres, none of us managed to find a suitable draw card.  However, with the help of one of WA’s finest Financial Advisers, Serena West, we were able to get a hook into the famous AFL player Matthew Pavlich.

“The Pav” is a man who needed no introduction in WA, but has an amazing pedigree 16 year AFL career, playing 353 games and kicking 700 goals and is the most decorated player in Fremantle’s history.  He was also the captain for a staggering 9 years and has now made the transition to a successful off pitch career.  He is commentating for Fox Footy and channel 9.  He has written an autobiography and will finish an MBA this year.

We were treated to more than a few footie tales but Matthew was also very open, honest and genuine in his segments on driving high performance teams, diversity and mental health in high level sports.

From an achievement point of view this event went way beyond what we could have hoped for, with 70 attendees.  We had a few Financial Advisers, Insurance Case managers, Lawyers, Psychotherapists and Medical Providers.  To put this in context, it is almost double the number we usually have attending events.  We all had a great time doing a bit of Hero Worshipping and then networking to finish up such a great event.

A huge thank you to the whole committee who had a huge job coordinating everything that went along with this event.  We now have our noses to the grindstone putting together our triple event for early September.

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Hello from a chilly Victoria. Winter has definitely arrived and as I am traveling around the city I see people swathed in warm woollens and cosy scarfs. While some of you may pity us in our cooler climate I take heart in a roaring fire, a cup of hot chocolate and the childlike joy of being able to see your breath in the morning.

Although the current weather may be chilly, there is a warm outlook on the horizon in the shape of the Victorian mini-ALUCA. We have now locked in the date, Thursday the 12th of October, and the location – the fabulous Langham hotel on the Southbank. This will be an all-day event with drinks afterwards so lots of opportunity to network as well as learn and share.

Although the committee is still finalising the line-up we already have some exciting speakers organised to make sure the day is both fun filled and educational. We will be presenting a range of topics based on a future focussed theme. They will include Bill Monday from Pacific Life Re and Peter Riddell from TurksLegal. We are also looking to bring you a segment on InsurTech – not sure what that is?…..come along learn about this new area of insurance and hear more about the amazing innovations coming down the pipe to an insurer near you!

We will be sending out invitations before the event. Number are limited so be quick when it arrives and grab a space. The Victorian ALUCA committee looks forward to seeing you there.


Sub Group Reports – Winter 2016


We ran two Legal Insights seminars this year which. This session has become a much anticipated event in the Sydney life insurance calendar. In 2013 we had approximately 70 people register, while in 2014 we had 120 people attend and in 2015 we had 163 registrations. This year we are happy to report that we have also opened up this session to Melbourne (partnering with ALUCA VIC) with plans to potentially expand into Brisbane at a later stage.

Our Sydney session was held at the UNSW CBD Campus on 13th April 2016 and speakers included Turks Legal, Jocelyn Furlan former SCT chair and HWL Ebsworth. Our Melbourne session was held on 2nd June 2016 at the AMP auditorium in Docklands. Speakers included Turks Legal and HWL Ebsworth. Both sessions saw a good turn out and proved to be very thought provoking and informative with a lot of interaction from the audience.

My thanks go to our speakers for volunteering their service to research and present. I also wish to thank the ALUCA Platinum Education Partners, Gold Scholarship and Sponsorship Partners who enable subgroups like the ALUCA CMG to arrange professional development events at such a reasonable cost. Finally I wish to thank the ALUCA CMG committee for their teamwork and efforts in making this event possible.

Our next event is the annual Claims Managers Dinner, to be held on 18th August 2016. This is an ‘invitation only’ event and another much anticipated function in our calendar. Our guest speaker this year is Kristen Hansen. Kristen Hansen is the founder of EnHansen Performance, supporting executives and managers to build leadership, resilience, adaptability, creativity, coaching, self-management and engagement skills. Kristen draws from her current studies in the Masters of Neuroscience of Leadership and 20 years of management roles with major Australian organisations such as Pacific Dunlop, Fairfax and News Limited.

If you have any suggests for topics you would like us to explore further please do not hesitate to reach out to myself or any of the other committee members.


The ALUCA Rehabilitation Sub-Group have two events coming up in September and we hope to see you there – Sydney event: 6 September and Melbourne event (jointly with ALUCA VIC) on 14 September 2016. More details, including registration information will follow soon!

We also have our first working group up and running. The group is reviewing Employability Assessments (EA) used in TPD claims. The purpose is to improve the quality and consistency of rehabilitation services provided on TPD claims by developing EA standards and guidelines. We are looking forward to providing a framework for EAs back to the industry encompassing the skill set for consultants undertaking these assessments, methodology and minimum content.


We kicked off our 2016 program with guest speaker from RGA Dr Paul Davis. The topic was “Hypo or Hyper” and provided our ALUCA members with a greater understanding and challenged the audience to consider ‘how well do I know the thyroid gland’. Thank-you to Karyn in particular, RGA, DR Davis and the UQ business school for a great lunchtime session.

On July 6th we hosted a very successful Double Shot Wed event where attendees received twice the educational value. It was a great event.

Dr Curtis Gray MBBS FRANZCP AFRACMA – Psychiatrist in Private Practice, MLCOA Qld and Senior Lecturer, SOM – Northside Clinical School, UQ kicked off the session with medical focus on Sleep, Sleep Disorders and the Workplace.

Steve Tighe was our special guest speaker – Steve is a Futurist and a consumer foresight expert specialising in emerging trends, social change and business planning for the future. The double shot was held over a sit-down lunch at the Pullman hotel.

2016 ALUCA Qld committee has now been finalised with Aaron Widt – President, Matthew Swanson – Secretary, Daniel Devine, Jody O’Sullivan, Peter Crawford, Karen Bradford & Jenny Thompson continue in their roles. Very pleased to announce that Gretel Spizick (MLC) has joined the Qld ALUCA team as Treasurer into the future.
Our third presentation for the year will be held over breakfast on Tuesday 20th September. ALUCA Qld End of Year party seminar will be held on the evening of Thursday 15th December.

Look forward to seeing all of our Qld members and sponsors during our 2016 program.


ALUCA SA held its first seminar for 2016 on the 4th May where Dr James Hundertmark, Consultant Psychiatrist, presented on ‘Mine field of Mental Health’ covering a wide range of mental illness conditions and their treatment from a psychiatrist’s perspective. The meeting was very well attended with a number of new guests representing claims and rehabilitation services.

The seminar that has just been held on 3rd August  with Dr Jonathon Burdon AM, respiratory physician who presented on respiratory disease was very informative and engaging. Attendees all mentioned it was very relevant and great value.


ALUCA WA rolled out the red carpet to a Financial Adviser for our May session. “A day in the life of a Financial Adviser” brought the WA Underwriting community together with Carl Maiorana. Despite his baby face Carl has been in financial services for twelve years and has built up his own successful financial advice business. It is always important to lift your gaze and make sure you keep in touch with people who are impacting the business we work in and this session did just that.

We found out Carl’s motivation and passion for the industry, along with many wonderful examples of the value he has added to his customers. It was followed by an energetic and curious Q&A session. Despite the fact we speak to Financial Advisers every day, the well structured and critical questions that were asked brought a lot to the table for everyone.

Carl has asked how he would measure his success at our event? He was advised that the volume and depth of questions could easily be his yard stick. Judging success by this, we can safely say that Carl was a hit with the WA ALUCA crowd and would be welcome back any time. In lieu of a gift, Carl nominated the mental health charity Act Belong Commit for a donation.

We are fully prepared and looking forward  to our triple development session on August 11th!

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We sadly say good bye to two of our committee members Amira Nimerawi and Rehana Masih. We would like to publicly acknowledge them and thank both of them for their commitment and service to our industry and ALUCA NSW.

We are pleased to welcome the new ALUCA NSW committee members: Dr Doron Samuell, Rhiannon Wilson, Lana Collaris and Nilava Sengupta. We are encouraged by the ongoing calibre of the committee and remain dedicated to our members. We are keen to continue to deliver value to our members with the support of the national board.

We kicked off the year with our first free educational seminar in May. We brought back, our keynote speaker from the 2015 Professional Development Day, in view of the feedback to share further insights with us at our breakfast. Professor Jeffery Brand was engaged in the first instance to draw on his experience on change and from an industry that is seeing exponential change. The ageing population is something that will have a significant impact on our industry and it was ideal to get the professor to continue to talk about his research and key insights when it comes to ageing. The great advantage is that he knows our industry, having delved into it himself a little in the past. While the numbers were on the low side, the feedback from those who attended was nothing but commendable.

This brings us to our most recent  seminar held on July 20, which was highly successful and booked out!  We heard from. Dr Antony Lau,  a leading Interventional Cardiologist  who was highly informative, engaging and thoughtful.  This was a session that members had asked for and we’re thrilled we could deliver to those requests.

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A cold and foggy day gave way to warm reception for ALUCA Vic and CMG’s first combined event in Melbourne.

The topic this fantastic free for members event, ‘Legal Insights’ was covered over two fantastic presentations by industry experts.

The first presentation was done by John Myatt from TurksLegal. John used recent court cases to provide a valuable insight into how a legal interpretation of TPD definitions, including words such as “…unlike ever to engage in work…” can have a significant difference in outcome on disputed claims.

The second presentation was done by Nicholas Matkovic and Diren Fernando from HWL Ebsworth Lawyers. This presentation used real cases to highlight what practice/process can be beneficial when getting Retrospective Underwriting done on claims. The presentation also showed scenarios based on real court cases were where details given by Underwriters at a court hearing turned out to be either beneficial or of no use to the cases outcome.

Overall a very informative afternoon which also allowed attendee to not only to learn and get insight in to real industry related cases, but also get a chance to see other people within their industry and have a chance to expand their network.

ALUCA Vic is looking forward to continue with its goal of bring valuable and informative events to its members and the industry. Our next event will be in September and will bring together a fantastic line up of Rehab Specialist within the industry.

Stay tuned…

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